Question 1

What does 'certified refurbished' mean?

Accepted Answer

Certified refurbished means every laptop has been professionally inspected, tested, cleaned, and restored to full working condition. Each device undergoes a rigorous multi-point quality check before being graded and listed for sale.

Question 2

What warranty do refurbished laptops come with?

Accepted Answer

All our refurbished laptops come with up to 12 months warranty. The warranty covers hardware defects and component failures, giving you peace of mind with your purchase.

Question 3

What do the condition grades (A, B, C) mean?

Accepted Answer

Grade A (Excellent) means the laptop looks and functions like new with minimal to no cosmetic marks. Grade B (Good) may have minor cosmetic wear but works perfectly. Grade C (Fair) has visible cosmetic wear but is fully functional.

Question 4

Do you offer free shipping in South Africa?

Accepted Answer

Yes, we offer free shipping on orders over R10,000 within South Africa. Orders below this threshold incur a flat R150 shipping fee. Delivery typically takes 3-5 business days.

Question 5

Can I return a refurbished laptop?

Accepted Answer

Yes, we offer a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within the warranty period. Contact our support team for assistance with returns and exchanges.

Certified Refurbished Laptops

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